Terms of Service
Last updated: August 2026
Quotes and pricing
Quotes are based on the property details you provide. If the home differs materially from what was described, we will contact you with a revised estimate before starting additional work.
Scheduling and access
We provide an arrival window for each visit. You are responsible for providing safe access to the property. If our team cannot access the home, a lockout fee may apply.
Cancellations
Reschedule or cancel free of charge up to 24 hours before your appointment. Changes inside 24 hours may incur a fee of 50% of the service price.
Satisfaction guarantee
If any area does not meet our checklist standard, contact us within 24 hours of your cleaning and we will return to re-clean that area at no cost.
Liability
Blue Point Cleaning is licensed, bonded and insured. Please secure irreplaceable or high-value items before service. Report any damage within 48 hours so we can resolve it promptly.
Payment
Payment is due upon completion of service unless otherwise arranged. Recurring plans are billed after each visit at the agreed rate.